《GN最受欢迎航空公司评价指标体系》包括服务指数、机舱环境指数、飞行安全指数、经营业绩指数4个一级指标，13个二级指标， 39个三级指标。

Key features of Most Popular Airlines are following: The airline has good service quality, comfortable aircraft cabin environment, safe airline flying, good business performance, and good reputation among passengers.

GN Most Popular Airlines Evaluation Indicator System includes 4 first-level indicators that are Service Index, Cabin Environment Index, Flying Safety Index, and Business Performance Index, 13 second-level indicators, and 39 third-level indicators.

排名	2019世界最受欢迎航空公司	总分
1	新加坡航空公司 Singapore Airlines	92.66
2	荷兰皇家航空公司 KLM Royal Dutch Airlines	91.78
3	香港国泰航空公司 Cathay Pacific Airways	90.92
4	新西兰航空公司 Air New Zealand	90.57
5	中国东方航空公司 China Eastern Airlines	89.16
6	日本航空公司Japan Airlines	88.96
7	菲律宾航空公司 Philippine Airlines	88.03
8	土耳其航空公司 Turkish Airlines	87.07
9	澳洲航空公司 Qantas Airways	86.45
10	印度尼西亚鹰航空公司 Garuda Indonesia	85.89